Strategies and Tactics for Women by Dr. Shannon Reece

In an effort to always bring you the latest and greatest information, I am happy to present another installment of our Advisory of Women Entrepreneurs Spotlight interview series.

We designed this series to, not only showcase our community of amazing women entrepreneurs, but to also share their best tips, strategies and insights for wanna-be and established women entrepreneurs.  Our mission for this community is to bring an incredible group of women together to inspire, motivate, and support women in business by networking, collaborating, and, in the case of this spotlight series, showing you why they shine so brightly!

Today I am pleased to share an amazing interview with Randi Busse, a true customer service expert and President of Workforce Development Group, Inc.  In our interview, Randi shares the reason why she left a large corporation to break out on her own, how she transforms businesses from the top down, and her biggest tips when it comes to putting your customers first.

Discover if your employees have the mindset of renters or owners, and how you can join forces with neighboring businesses and share the wealth from treating your customers like gold. Enjoy!

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Randi Busse, the founder and President of Workforce Development Group, Inc., is widely recognized as a Customer Service Expert. Since her company’s inception, Randi has become a trusted resource for many diverse companies and organizations that have relied on her guidance to help improve their customer service and increase their customer retention. Her company provides training, coaching and workshops that help to create a culture of ownership among your employees which translates into a better experience for your customers.

Connect with Randi on Twitter and Facebook, and be sure to sign up for her newsletter to stay in the know about the release of her two upcoming books.